Client Portal
A clean home for every client and member.
Clients and members sign in to a portal that shows only what belongs to them — trips, requests, documents, and account activity.
Who it's for
Built for the clients, members, and contacts your operation already serves.
Trip visibility
Upcoming and recent trips with legs, aircraft, and timing. The view clients ask for, without forwarding emails.
Flight requests
Clients submit requests through a structured form. Each request stays open and visible to them as staff coordinates internally.
Document center
A client-safe library of files organized by trip and category. Internal documents are never exposed.
Account activity
A running view of postings and balances — for Jet Card and member-style account programs where applicable.
Itinerary view
A polished trip packet view, printable to PDF, for clients who want a clean reference.
Activity timeline
A simple feed of recent updates so clients can see what changed without asking.
Out of scope
What this module does not do.
Clear boundaries make integration with your existing systems straightforward.
- Not a booking or payment portal
- Not a tax document system
- Not a flight tracking service
- Not a replacement for client services contact
Ready to explore Altitude for your operation?
We are currently working with a small group of pilot partners across charter, Jet Card, and aircraft management teams.