Staff Operations
A workspace for coordination, not chaos.
Staff triage incoming requests, coordinate trips, manage owner activity, and control what becomes client-visible — with role-based access tuned to ops, sales, and admin.
Who it's for
Built for the internal teams running client services, operations, sales, and ownership administration.
Request triage
Incoming requests have a separate coordination panel for internal fields — flexible dates, assignee, trip purpose — that clients never see.
Flight coordination
Staff manage flight detail and posting separately from the client-facing trip view, with full company scoping.
Document controls
Upload, organize, and mark documents client-visible or internal-only. Internal documents are guarded by access policies, not convention.
Owner workflows
Post owner transactions with categorization and reversal support. Generate owner reports and PDFs on demand.
Role-based access
Platform admin, company admin, ops, and sales each see what they need. Permissions are enforced at the data layer.
Multi-company
Staff scoped to a company see only that company's data. Platform-level roles can move between operators where authorized.
Out of scope
What this module does not do.
Clear boundaries make integration with your existing systems straightforward.
- Not a dispatch or flight planning tool
- Not a CRM
- Not an accounting ledger of record
- Not a payroll or HR system
Ready to explore Altitude for your operation?
We are currently working with a small group of pilot partners across charter, Jet Card, and aircraft management teams.